I feel compelled to write to express the wonderful care given yet again to our puppy ‘Luna’. Park vets Cardiff have always been outstanding in the care they give, showing compassion and empathy at all times and treating Luna as if she was part of their family. From Reception staff to nurses and vets, everyone is truly amazing.
Sadly Luna was taken ill the day the heavy snow started coming down and they were shutting early, but not before Luna was fully admitted and treatment commenced. There was no sense of being pushed out quickly cos they needed to get home, putting Luna’s needs ahead of theirs.
Unfortunately Luna had to stay in over night but we got regular telephone updates. The following day she could have come home but I was unable to get there as we were snowed in. No problem they replied she can stay another night and you won’t be charged. How amazing is that. You would have to go along way to find care like this.
Thank you Park vets.
I can't praise Park Vets highly enough. We took out previous dog to Park Vets for nearly 9 years but we were finding it hard to get across the city after work, so had to change vets. After a bad experience with a another vet surgery we moved back to Park Vets with our Sheltie puppy Louie and have received nothing but 5* service. The staff are so friendly and welcoming and make you feel like they genuinely care about your pet rather than getting money in the tills. The vets and veterinary nurses are amazingly supportive and cannot do enough to help you. After Louie had his operation they rang to check how he was, which genuinely brought a tear to my eye as they care so much. Have recommended Park Vets to all my friends with animals.
I cannot praise Park Vets Pontypridd enough! They were amazing this morning when I had an emergency with my boy Lestat. Quick operation and so much compassion and care shown throughout. Every member of staff is amazing. Thank you so much xxx